Report a Road Maintenance Concern

Use the request portal below to notify the Santa Fe County Public Works Department of routine road maintenance concerns.

Submit Your Request
Submit your request
Important: Do not enter your address number in the white address field. The system will not accept it. Instead, enter your full address in the yellow description box.

Need Help?

For more information, to request a street sign, or to report a downed stop sign, please contact Public Works.

Phone: 505-986-6219
Email: publicworks@santafecountynm.gov

Before You Submit

Have this information ready to help staff process your request more efficiently:

• Road or street name
• Location details
• Description of the issue
• Your full address in the description field if needed

Frequently Asked Questions

Click a question below to view the answer.

Why am I asked to create a user login before I submit a request?

The login helps users track the work orders they have submitted.

How long will it take Santa Fe County to process my request?

Each request is scheduled according to the type of request and its location. Santa Fe County Public Works works hard to process requests in a timely manner.

Why can’t Santa Fe County provide maintenance on my private road?

Santa Fe County can only provide maintenance on County-owned or County-maintained roads because County services are funded through taxes paid by all Santa Fe County residents.

How do I know if I live on a County road or a private road?

County-maintained roads typically have blue street name signs with yellow lettering. Other sign colors usually indicate the road is not County-maintained.

You can also contact:
Public Works: 505-992-3010
GIS Division: 505-995-2732

My address does not appear in the system. How do I submit a request?

The system recognizes the street name rather than individual home addresses. Please enter your address in the description box when submitting your request.

I received an “Unable to Fulfill” notification on my request. What does that mean?

This usually means Santa Fe County was unable to process the request because it does not fall under routine maintenance, may require additional capital funding, or the location is not maintained by Santa Fe County.

For more information, call 505-992-3010.

Note: Response times may vary depending on the type of request, location, and current workload.